Trouble-Shooting.md

@@ -4,3 +4,28 @@
 > Maybe the map overwrites the gamemode, open the ``World Settings`` on that map an check:<br>
     ![image](uploads/ccd972b6457aa6c348f9fc1df856be1a/image.png)<br>
      This should be ``None``
+
+* There are weird characters in my csv Phase log files, e.g.:<br>
+![image](uploads/9bfe9b5e7837180dec2719a41571cc88/image.png)
+<blockquote>
+Unreal produces byte order marks (BOM) for some reaseon (for possible solutions see #93), you can place and execute the following python code in the folder (``StudyFramework/StudyLogs``) where the phase csv files are:
+
+
+```python
+import os
+
+def ConvertCoding(full_filename):
+    #remove all the byte order marks that Unreal puts in there
+    with open(full_filename, mode='r', encoding='utf-8-sig') as file:
+        lines = file.readlines()
+        modified_lines = [line.lstrip('\ufeff') for line in lines]
+    with open(full_filename, mode='w', encoding='utf-8') as file:
+        file.writelines(modified_lines)
+
+for filename in os.listdir("./"):
+    if filename.endswith(".csv"): 
+        print("Convert " + filename)
+        ConvertCoding(filename)
+
+```
+</blockquote>
\ No newline at end of file